Terms & Conditions

About The Craftening

The Craftening is an online business offering limited-release DIY craft kits. By accessing this website, placing an order or using any services provided through this site, you agree to these Terms & Conditions.

Eligibility and Use of This Website

By using this website, you agree to use it only for lawful purposes and in a way that does not interfere with the website, its operation or other uses. You may not attempt to misuse, disrupt, copy, exploit or gain unauthorized access to any part of the website or its systems.

Products and Product Information

We make reasonable efforts to describe and display our products accurately. Because many Craftening products involve handmade, natural or creative materials, colors, textures, scents, sizes and finished results may vary slightly from photos or examples shown on the website. Product availability may also change without notice.

Orders and Acceptance

All orders are subject to availability and acceptance by The Craftening. Receiving an order confirmation does not necessarily mean that an order has been accepted or fulfilled. We reserve the right to cancel or limit an order if a product becomes unavailable, an error occurs in pricing or product information or we reasonably suspect fraud of misuse. If we cancel an order after payment has been processed, the applicable amount will be refunded.

Pricing and Payment

Prices are listed in U.S. dollars unless otherwise stated and may change without notice. Payment is due at the time an order is placed unless otherwise specified for preorders or other special sales. We use third-party payment processors to securely handle transactions, and additional terms from those providers may apply.

Shipping and Delivery

Shipping times and delivery estimates are provided for convenience and are not guaranteed. Orders may experience delays due to carrier issues, weather, holidays, high order volume or other circumstances outside The Craftening's control. Customers are responsible for providing an accurate and complete shipping address at checkout. Additional shipping details, including preorder timeline, may be provided on the product page.

Returns, Refunds and Damaged Items

Because The Craftening offers limited-release DIY kits and craft products, returns and refunds may be limited. If an order arrives damaged, contains missing items or has another issue, customers should contact us promptly with their order information and when applicable, photos of the problem.

Product Use and Safety

Customers are responsible for reading and following all instructions, warnings and safety information provided with The Craftening products. Kits should be used only as intended and with appropriate care. The Craftening is not responsible for injury, property damage or other loss resulting from misuse, failure to follow instructions or use of a product in a manner other than intended.

Intellectual Property

All content on The Craftening website, including our name, branding, logo, product descriptions, photographs, videos, tutorials, written instructions, graphics and other original content, is owned by or licensed to The Craftening and may not be copied, reproduced, distributed, sold or used for commercial purposes without permission. Purchasing a product does not grant permission to reproduce or sell The Craftening's instructional or branded materials.

Limitation of Liability

To the extend permitted by law, The Craftening is not responsible for indirect, incidental or consequential losses arising from use of out website or products. Nothing in these Terms is intended to exclude or limit any rights or liability that cannot legally be excluded or limited.

Changes to these Terms

The Craftening may update these Terms & Conditions from time to time to reflect changes to our products, services, website features or business practices. Updated terms will be posted to this page, and continued use of the website after changes are posted means you agree to the revised terms.

Governing Law and Disputes

These Terms & Conditions are governed by the laws of the State of Arizona, without regard to conflict of law principles. Any dispute arising from use of this website or purchases made through The Craftening will be handled in accordance with applicable law.

If you have questions about these Terms & Conditions, your order or any policy on this website, please contact us using the contact information provided on our website.